3607 'Safety - Internal system error'

  • Internal system error

Device

Functional safety

Controller cards KW-R07 / -R17 / -R27

Decentralized drives iCx-xx-ESx, iXx-xx-ES, iDT5-x-x-xxx-xxxx-xx-ES

Description

 Internal error of a process monitoring or a self-test

Class

 Error

Drive behaviour

 The drive remains torque-free

Device behaviour

The safety monitoring does not switch to the operational state, i.e. the safety functions cannot be put into operation

Additional information (Info AMK customer service)

3607

 Info1 5

Encoder error, sine encoder detection,
monitoring channel 1

Info2

4

No stable state of the counter in the determination of the offset
5 Default branch run through

Error reaction

In case of an error in the encoder monitoring, 'Safe torque off (STO)' follows as error reaction

Error rectification
  • AMK service

3607

 Info1 6

Encoder error, sine encoder detection,
monitoring channel 2

Info2

4

Counter value cannot be read
5 Default branch run through
6 No stable state of the counter

Error reaction

In case of an error in the encoder monitoring, 'Safe torque off (STO)' follows as error reaction

Error rectification
  • AMK service

3607

 Info1 16

Error messages of the input monitorings,
monitoring channel 1
Info2 2

Faulty input value

Info3 1 Input 1
2 Input 2
3 Input 3

Error reaction

In case of an error in the input / output monitorings, 'Safe torque off (STO)' follows as error reaction

Error rectification
  • Check wiring of the inputs
  • Check correctness of dynamic sampling
  • Check parameterisation of dynamic sampling
  • Hardware possibly faulty / check
  • AMK service

3607

 Info1 17

Error messages of the input monitorings,
monitoring channel 2
Info2 2

Faulty input value

Info3 1 Input 1
2 Input 2
3 Input 3

Error reaction

In case of an error in the input / output monitorings, 'Safe torque off (STO)' follows as error reaction

Error rectification
  • Check wiring of the inputs
  • Check correctness of dynamic sampling
  • Check parameterisation of dynamic sampling
  • Hardware possibly faulty / check
  • AMK service

3607

 Info1 20

Error messages of the input monitorings,
monitoring channel 1
Info2 7

Invalid specification for the allocation of the input 1 in the status
8

Invalid specification for the allocation of the input 2 in the status
9

Invalid specification for the allocation of the input 3 in the status
10

Bit number for input 1 and input 2 in the status value identical
11

Bit number for input 1 and input 3 in the status value identical
12

Bit number for input 2 and input 3 in the status value identical
13 Value of input 1 is too large
14 Value of input 2 is too large
15 Value of input 3 is too large

Error reaction

In case of an error in the input / output monitorings, 'Safe torque off (STO)' follows as error reaction

Error rectification
  • Check wiring of the inputs
  • Check correctness of dynamic sampling
  • Check parameterisation of dynamic sampling
  • Hardware possibly faulty / check
  • Info2 = 7 ... 12: AMK service

3607

 Info1 22

Error messages of the input monitorings,
monitoring channel 2
Info2 7

Invalid specification for the allocation of the input 1 in the status
8

Invalid specification for the allocation of the input 2 in the status
9

Invalid specification for the allocation of the input 3 in the status
10

Bit number for input 1 and input 2 in the status value identical
11

Bit number for input 1 and input 3 in the status value identical
12

Bit number for input 2 and input 3 in the status value identical
13 Value of input 1 is too large
14 Value of input 2 is too large
15 Value of input 3 is too large

Error reaction

In case of an error in the input / output monitorings, 'Safe torque off (STO)' follows as error reaction

Error rectification
  • Check wiring of the inputs
  • Check correctness of dynamic sampling
  • Check parameterisation of dynamic sampling
  • Hardware possibly faulty / check
  • Info2 = 7 ... 12: AMK service

3607

 Info1 23

Error messages of the safe outputs
monitoring channel 1
Info2 1

A safety function is reported as active although the function is not selected
5 Internal error
6 Internal error
7 Internal error
8 Internal error

Error reaction

In case of an error in the input / output monitorings, 'Safe torque off (STO)' follows as error reaction

Error rectification
  • AMK service

3607

 Info1 24

Error messages of the safe outputs
monitoring channel 2
Info2 1

A safety function is reported as active although the function is not selected
5 Internal error
6 Internal error
7 Internal error
8 Internal error

Error reaction

In case of an error in the input / output monitorings, 'Safe torque off (STO)' follows as error reaction

Error rectification
  • AMK service

3607

 Info1 25

Error messages of the output monitorings,
monitoring channel 1
Info2 26 Setpoint A1 > 1
27 Setpoint A2 > 1
28 Feed forward A1 > limit
29

Feed forward A2 > limit
30 Feed forward Dyn > limit

Error reaction

In case of an error in the input / output monitorings, 'Safe torque off (STO)' follows as error reaction

Error rectification
  • AMK service

3607

 Info1 26

Error messages of the output monitorings,
monitoring channel 2
Info2 26 Setpoint A1 > 1
27 Setpoint A2 > 1
28 Prm104 'SA1.2 output type' > maximum value
29

Feed forward A2 > limit
30 Feed forward Dyn > limit

Error reaction

In case of an error in the input / output monitorings, 'Safe torque off (STO)' follows as error reaction

Error rectification
  • AMK service

3607

 Info1 27

Error messages of the output test,
monitoring channel 1
Info2 1  
Info3 3 Read-back signal > 1
4 Setpoint > 1
5 Instance > 1
6 Output no. > 1
7 Test cycle > limit
8 Signal changing without error monitoring > limit
9 More than 4 signal changes per ms

Error reaction

In case of an error in the input / output monitorings, 'Safe torque off (STO)' follows as error reaction

Error rectification
  • AMK service

3607

 Info1 28

Error messages of the output test,
monitoring channel 2
Info2 1  
Info3 3 Read-back signal > 1
4 Setpoint > 1
5 Instance > 1
6 Output no. > 1
7 Test cycle > limit
8 Signal changing without error monitoring > limit
9 More than 4 signal changes per ms

Error reaction

In case of an error in the input / output monitorings, 'Safe torque off (STO)' follows as error reaction

Error rectification
  • AMK service

3607

 Info1 29

Module sequence monitoring
Info2 1

me pointer is faulty

Info3 1 Reset
2 Do step
2

PAU pointer is faulty

Info3 n Software module no.
3

Index exceeds limit

Info3 n Software module no.
4

Identifier is faulty

Info3 n Software module no.
5

Cycle time exceeds tolerance (< minimum)

Info3 n Time level no.
6

Cycle time exceeds tolerance (> maximum)

Info3 n Time level no.

Error reaction

In case of an error in the module sequence monitoring, 'Safe torque off (STO)' follows as error reaction

Error rectification
  • Hardware possibly faulty / check
  • AMK service

3607

Info1

30

Error during reading of a parameter from the safe parameter set

Wrong parameter number or internal system error

Info2 nn

Parameter arrangement, position of the faulty parameter
Info3 0 Read unsigned integer 16-Bit parameter from the safe parameter set
1 Read unsigned integer 32-Bit parameter from the safe parameter set
2 Read signed integer 16-Bit parameter from the safe parameter set
3 Read signed integer 32-Bit parameter from the safe parameter set

Error reaction

In case of an error while reading the parameters, 'Safe torque off (STO)' follows as error reaction

Error rectification
  • AMK service

3607

Info1

38

Error message of 'Safe encoder monitoring (SEM)'

monitoring channel 1
Info2 5

Wrong state selected

Error reaction

In case of an error in the safe encoder monitoring, 'Safe torque off (STO)' follows as error reaction

Error rectification
  • AMK service

3607

Info1

39

Error message of 'Safe encoder monitoring (SEM)'

monitoring channel 2
Info2 5

Wrong state selected

Error reaction

In case of an error in the safe encoder monitoring, 'Safe torque off (STO)' follows as error reaction

Error rectification
  • AMK service

3607

Info1

40

Error messages communication to P1 system processor
monitoring channel 1 / 2
Info2 1 Data length is invalid
2 Index for list invalid
3

State in system booting false
4

State in error deletion false
5

Service -> SEEP data is read
(only monitoring channel 2)

Info3 0 No error
1 Reading SEEP is not possible because of system run-up
2 Reading SEEP is not possible because of data transmission
3 Maximum address exceeded

Error reaction

In case of an error in the communication to the system processor, 'Safe torque off (STO)' follows as error reaction

Error rectification
  • AMK service

3607

Info1

70

Error message FSoE handling
Info2 7 FSoE error while reading status
8 FSoE error while reading process data

Error reaction

In case of an error in the FSoE handling, 'Safe torque off (STO)' follows as error reaction

Error rectification
  • AMK service

3607

Info1

71

Error messages clock monitoring
monitoring channel 1
Info2 1 State monitoring
2 Clock monitoring is faulty
3 Faulty state

Error reaction

In case of an error in the clock monitoring, 'Safe torque off (STO)' follows as error reaction

Error rectification
  • AMK service

3607

Info1

72

Error messages clock monitoring
monitoring channel 2
Info2 1 State monitoring
2 Clock monitoring is faulty
3 Faulty state

Error reaction

In case of an error in the clock monitoring, 'Safe torque off (STO)' follows as error reaction

Error rectification
  • AMK service

3607

Info1

73

Error message system
monitoring channel 1
Info2 1 FSoE stack / cross communication / clock monitoring were not activated for 3 cycles successively
2 Life counter FSoE is activated
3 Outputs cannot be set
Info3 3 Monitoring channel 1

Error reaction

In case of a system error, 'Safe torque off (STO)' follows as error reaction

Error rectification
  • AMK service

3607

Info1

74

Error message system
monitoring channel 2
Info2 1 FSoE stack / cross communication / clock monitoring were not activated for 3 cycles successively
2 Life counter FSoE is activated
3 Outputs cannot be set
4 Writing history is failed during data transmission
Info3 4 Monitoring channel 2

Error reaction

In case of a system error, 'Safe torque off (STO)' follows as error reaction

Error rectification
  • AMK service

3607

Info1

100

Error message of the stop and safety functions

     
Info2 100 Start bit allocation > maximum value
101 Reset bit allocation > maximum value
102 Reset bit allocation = start bit allocation
103 Active bit allocation > maximum value
104 Status bit allocation > maximum value
105 Error bit allocation > maximum value
106 Active bit allocation = status bit allocation
107 Active bit allocation = error bit allocation
108 Error bit allocation = status bit allocation
109 Wrong state selected
114

Monitoring channel 1: SS1

Error reaction > maximum value
115

Monitoring channel 2: SS1

Error reaction > maximum value
116

Monitoring channel 1: SS2

Error reaction > maximum value
117

Monitoring channel 2: SS2

Error reaction > maximum value
118

Monitoring channel 1: Safety function

Pointer not initialised
119

Monitoring channel 1: Safety function

Faulty state
120

Monitoring channel 2: Safety function

Pointer not initialised
121

Monitoring channel 2: Safety function

Faulty state
122

Monitoring channel 1: SS1

Pointer not initialised
123

Monitoring channel 1: SS1

Faulty state
124

Monitoring channel 2: SS1

Pointer not initialised
125

Monitoring channel 2: SS1

Faulty state
126

Monitoring channel 1: SS2

Pointer not initialised
127

Monitoring channel 1: SS2

Faulty state
128

Monitoring channel 2: SS2

Pointer not initialised
129

Monitoring channel 2: SS2

Faulty state
     
Info3 100 Error message of stop function 'Safe torque off (STO)'
101 Error message of stop function 'Safe stop 1 (SS1)'
102 Error message of stop function 'Safe stop 2 (SS2)'
103 Error message of safety function 'Safe operating stop (SOS)'
104 Error message of safety function 'Safe speed range 1 (SSR1)'
105 Error message of safety function 'Safe direction positive (SDIp)'
106 Error message of safety function 'Safe direction negative (SDIn)'
108 Error message of safety function 'Safe maximum speed (SMS)'
109 Error message of safety function 'Safe speed range 2 (SSR2)'
110 Error message of safety function 'Safe speed range 3 (SSR3)'
111 Error message of safety function 'Safe speed range 4 (SSR4)'
112 Error message of safety function 'Safely-limited speed 1 (SLS1)'
113 Error message of safety function 'Safely-limited speed 2 (SLS2)'
114 Error message of safety function 'Safely-limited increment (SLI)'

Error reaction

In case of an error, 'Safe torque off (STO)' follows as error reaction

Error rectification
  • AMK service